Insurance FAQs

My driving driving license
has expired and is in
the process of being
renewed

Our insuers have pre-authorised the following to be suitable as per the Driver Referencing requirements:

• Valid DVLA licence check

• Copy of passport

• 2 proofs of address

Are there any medical
conditions for hiring?

The insurers do not discriminate against medical conditions. So long as the DVLA/doctor/GP have not imposed any restrictions then you are covered as standard.

What do I need to take
when travelling to a
European country?

Depending on the country you are visiting you may need some additional documents and equipment. Please refer to gov.uk/driving-abroad for further advice.

My driving licence contains out-of-date information

We will need written confirmation from the DVLA confirming the adjustments have been made. This confirmation (usually supplied via email) alongside the client’s proof of
address, existing licence and updated DVLA check code with suffice.

What if I have penalty points on my driving licence?

Two 3 point offences Covered as standard
Any conviction less than 6 points Covered as standard
Singal 6 point offence (SP30, SP50 or CU80) Total £1000 excess will apply

9 points on licence for three 3 point offences Additional £500 excess will apply

Single 6 point offence (MS90, IN10) Requires referral
Any ban or disqualification Requires referral